• Nov 8, 2019 from 9:00am to 4:00pm
  • Location: Swiss-Belhotel Brisbane
  • Categories: Other
  • Latest Activity: Oct 3, 2019

Do Social Licence, Safety, Innovation & Operational targets keep you awake at night?

Harnessing stability (TOC) and agility (Cynefin) to deliver

Social license and safety have absorbed a lot of attention & billions of dollars yet the return on investment for this effort remains poor. Drawing on the experience of increasing the productivity of over 90 mines worldwide, this workshop will describe 3 myths holding back mining and other businesses. It will highlight the need to understand the Ecological Age we now operate in. In today’s environment, operations require both Stability + Agility. Our recent articles with Austmine
highlighted the 3 myths and explained that radical innovation is essential to disrupt and overcome them. "Radical" does not necessarily mean painful or time-consuming; it means being aware the world has changed radically and adopting an approach that is aligned to this new environment. You can choose to stay abreast of 21st-century thinking or fall further behind.
Hendrik will share an alternative to traditional ways of working that can increase productivity and profit, as it has in over 90 mine interventions worldwide. Our 29 August Webinar dealt with this topic in detail. It provides Stability that frees up resources and time for management to pursue Agility: Stability+Agility. Gary will explain how Agility can be achieved - the ability to renew, adapt, and change quickly in an uncertain and turbulent environment. This is essential when dealing with the complex subjects of Social License and Safety.


Appreciate why the mining industry today operates the way it does.
Understand how the Theory of Constraints can achieve stability in mining operations.
See why dealing with Social Licence to operate and Safety requires Agility thinking and stability.
Learn how to use stories to shape the culture of mining operations.
How to choose a mining strategy appropriate for today.


Hendrik Lourens is a Sydney based management consultant who has worked with Qantas, John Holland, CPB, Downer & Anglo American. He specialises in applying Complexity Science & Theory of Constraints to deliver breakthrough results. He has turned around manufacturers and improved the safety & productivity of mining and construction companies and published in various mining journals on efficiency and innovation.
Gary is a Canadian professional engineer. He worked for Ernst & Young Consulting as a Senior Manager in Strategy & Transformation. Gary has operated on his own over the past decade focusing on complexity thinking and safety. He is a training associate with Cognitive-Edge Inc. and co-authors and delivers complexity courses and workshops. Gary is a regular contributor on the safetydifferently.com website and has been a Stratflow Associate since 2019.

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