One of the most strategic person in any mines is the Human Resource Person on site. This is because he is concerned primarily in the payment of the mine staff. Like most casual workers in parts of the world, mine workers made up mostly of labourers are concerned primarily with their money after work. For them, after being "stressed" from work, the only "good" thing the employer can do is to pay him/her what is due.
On this note, the HR personnel on site must be sensitive to the above concerned raise. One major characteristics of mine workers is the fact that majority don't have formal education and therefore can hardly read or write. This sometimes affect their perspective towards things. Mostly, they care less of the vision of the mines. All they want is to get paid and move on. At other times, when they have committed an offense and you give them query, because they can't read they begin to interpret that they may want to be sacked. This a lot can cause demoralization for them .
In talking about morale, the HR person on site must always keep the morale of the mine staff high. This will definitely boost their productivity. This can be achieved by talking to them, letting them understand that the mines belongs to them and showing genuine concern to their plights.
The truth is that, we must do all we can to ensure that things don't get to the stage of downing tools by these workers.
Human Capital Management Department,
- Zuma Coal.